For the details see her blog on the subject, but in short she presented six key issues that need urgently to be resolved ...
- The tech rather than the users are the focus.
- Silly, unpredictable, and often downright scary tarifs and charges. A regular moan of mine!
- Apps and services created by geeks for geeks - what about normal folks?
- A culture gap between mobile and web folks.
- Western cultural focus of the industry.
- The key purpose of the phone - to communicate - is being lost.
The fundamental need for communication will ensure there is a future for mobile - but how well the industry deals with the issues above will decide how painful or otherwise it is!
PS. Latest carnival is up on the Mippin blog - and I got a mention!
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